BLOG.RX-COMPUTERS.COM

Something to Think About

2009-03-05T17:22:00Z

Lori, the wife here. I'm going to share a story I came across this week. It brought tears to my eyes when I heard it because it really put things into perspective for me. Hopefully it will bring some inspiration to you as well......

One day an expert in time management was speaking to a group of business students and, to drive home a point, used an illustration those students will never forget. As he stood in front of the group of high powered overachievers he said, “Okay, time for a quiz.” Then he pulled out a one gallon, wide mouthed Mason jar and set it on the table in front of him.
Then he produced about a dozen fist sized rocks and carefully placed them, one at a time, into the jar. When the jar was filled to the top and no more rocks would fit inside, he asked, “Is this jar full?”
Everyone in the class said, “Yes.”
Then he said, “Really?” He reached under the table and pulled out a bucket of gravel. Then he dumped some gravel in and shook the jar causing pieces of gravel to work themselves down into the space between the big rocks. Then he asked the group once more, “Is the jar full?”
By this time the class was on to him. “Probably not,” one of them answered.
“Good!” he replied. He reached under the table and brought out a bucket of sand. He started dumping the sand in the jar and it went into all of the spaces left between the rocks and the gravel. Once more he asked the question, “Is this jar full?”
“No!” the class shouted.
Once again he said, “Good.” Then he grabbed a pitcher of water and began to pour it in until the jar was filled to the brim. Then he looked at the class and asked, “What is the point of this illustration?”
One eager beaver raised his hand and said, “The point is, no matter how full your schedule is, if you try really hard you can always fit some more things in it!”
“No,” the speaker replied, “that’s not the point. The truth this illustration teaches us is:
"If you don’t put the big rocks in first, you’ll never get them in at all."

I hope you gained as much from this story as I did. Thank you for letting me share it with you.

Have a wonderful day!
Lori & the rest of the RX crew

Change

2009-03-02T15:02:00Z

Change is inevitable. With the world as crazy as it is today, we have no choice but to keep up. That is why we've been making changes at RX. Starting today our hours have officially changed. You can see the new hours on our Contact Us page and I've written them below.

Why change the hours? Well, we were about to have a mutiny on our hands in the form of overworked employees. That said, we adjusted the hours of operation in order to help streamline what we do for our customers. We've decided to close on Wednesdays in order to have a day of uninterrupted work. We will not answer the phone and our doors will remain locked every Wednesday. The rest of the week we will open at 10 am instead of at 9am now in order to do necessary paperwork that seems to inevitably pile up, as well as close at 6pm now during the week instead of 7pm to be able to go home to our families at a reasonable hour every night.

What will this accomplish for you, our customers? Well, hopefully you'll receive better service from all of us and your wait time will be less.

Over the next few months you'll see more changes. We'll be making some changes to our retail floor. For those of you that knew what state the shop was in 3 years ago when we took over, you know how much of a transformation it has taken. Keep your eyes peeled for even more transformations... It's going to be great!

Also, this week is our official three year anniversary as RX Computers of Rochester, owned and operated by Robert Tarket. Stop in just to say hello this week and wish us a Happy Anniversary!

New Hours:
Monday, Tuesday, Thursday, & Friday - 10:00am to 6:00pm
Saturday: 10:00am to 2:00pm
Wednesday & Sunday: Closed

Confessions of a computer store owner's wife

2009-02-06T18:25:00Z

Good Afternoon and Greetings from RX Computers of Rochester!

As many of you know, the shop is bustling with activity at all hours of our 10 hour day. I know this, as I am Rob's wife, Lori. I hear the stories when Rob finally makes it home at night! You see, the poor guy can't fit an extra minute into his day to write on this blog, so you all have me, the wife. I will try to keep you entertained and enlightened, and hopefully you will all appreciate my side of things as I see them from the outside.

I have to thank our website designer, Scott Winters from Homestead Digital Design (www.homesteaddigitaldesign.com). He has amazing talent and is very patient with Rob and me, the slightly overbearing wife! If you're in the market for a new web design, check out his website and see for yourself just how talented he is!

In September 2005 Rob started working part time at a computer shop in Rochester. Over the next few months the owner of the shop convinced Rob that owning a computer shop was such a great adventure that he should buy this one. It's not a decision you make over breakfast on Sunday morning. This was a decision that took months to make. We crunched numbers, we paced a lot. Finally, in March 2006 (the 6th, I believe), the papers were signed, money changed hands, and RX Computers of Rochester came to life.

Our first year in business was a huge learning experience. From employing friends (not recommended), to finding and bringing on staff Bill, computer tech extraordinaire. We cleaned up the shop (which was a pigsty) and started building up a customer base. You see, my husband is one of the best men I know. He's honest, fair, and even tempered, and conducts his business with integrity. His customers saw that about him immediately, and started spreading the word that RX Computers of Rochester was a reputable business.

Through all of this I continue to work on the outside. We need health insurance, after all, and the rates offered to small businesses are embarrassing. I wear many hats for RX Computers of Rochester, though - Marketing Director, Graphic Designer, Therapist, Editor, Mediator, along with a slue of others (I wonder if I should add it all to my resume..... ). I get to see our business for what it strives to be, not what it is on a daily basis. For this I am grateful. You don't need me working on your computer, trust me on that one!

We continue to make improvements as we can to the shop, and hope that we are meeting everyone's expectations of us. Reasonable suggestions are always welcome!

I hope I haven't bored you to tears with my ramblings. I will try to get Rob to make an appearance on this blog occassionally, though I am not making any promises! You might just get stuck with his crazy wife...

Have a wonderful day!
Lori and the rest of the RX staff

Happy New Year. First Blog from RX Computers of Rochester

2009-01-09T05:15:00Z

Welcome To RX Computers of Rochester's Blog

January 8, 2009

Happy New Years.

Thanks to our loyal customers we are now gearing up for our fourth year in business, As always we are striving to anticipate the future needs of our growing number of customers, and our inventory is also growing, soon we will be offering even a larger array of desktop and laptop computers. Including new custom built systems still with Windows XP if you haven’t made the jump to VISTA just yet. In addition we will expanding our inventory to cover more parts and pieces, accessories audio and video cables, electronics and more. And as always if we don’t have it we will get it.

We are working hard to make RX Computers of Rochester a place you want to come to shop and we look forward to doing business with you in the future. So if you haven’t ever been in, or if it’s just been a while stop by and check out the changes.
Tell us what you think. We value the opinions of our customers and we can't wait to see you...

Welcome

2008-12-14T23:26:03Z

Welcome to my blog. Please check back soon for new entries.